The Director of Quality is responsible for leading the company’s Quality Assurance and Quality Control programs across shop fabrication and field service. This role oversees Quality Engineers, Certified Welding Inspectors (CWI), NDE activities, and documentation control to ensure full compliance with ASME Section I, Section VIII Division 1, NBIC, and customer specifications.
Reporting to senior leadership, the Director of Quality is a strategic contributor to operational excellence, continuous improvement, and maintaining the company’s Code Stamp accreditations.
Key Responsibilities
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Lead and manage the quality team, including Quality Engineers, QC Inspectors, and Documentation/Certification staff.
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Own and maintain the ASME and NBIC Quality Control Manuals, ensuring compliance and readiness for audits and Joint Reviews.
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Oversee the creation, review, and approval of:
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Weld Maps
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Travelers
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Material Traceability Records
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Manufacturing Data Reports (MDRs)
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NDE Records
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Serve as the primary interface with Authorized Inspectors (AI) and third-party auditing agencies.
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Ensure proper qualification and maintenance of WPS, PQR, and Welder Performance Qualifications (WPQ).
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Review and approve fabrication drawings for code, materials, and weld requirements.
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Develop and execute corrective action, nonconformance, and root cause analysis programs.
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Drive continuous improvement in weld performance, documentation accuracy, and inspection execution.
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Manage quality performance metrics and communicate results to senior leadership.
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Provide leadership, coaching, and professional development for the Quality team.
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Work collaboratively with Engineering, Project Management, Shop Leadership, and Field Superintendents to proactively address quality risks.
Qualifications
Required:
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8+ years experience in pressure vessel/boiler fabrication or heavy industrial manufacturing.
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Deep understanding of ASME Section I and/or Section VIII Division 1 required.
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Strong leadership experience managing inspectors, QC personnel, or quality engineers.
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Solid working knowledge of welding processes (SMAW, GTAW, FCAW, GMAW) and weld acceptance criteria.
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Experience interacting directly with Authorized Inspectors.
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Strong documentation and organizational discipline, with a high level of attention to detail.
Preferred:
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CWI Certification, or ability to obtain within 1 year.
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Experience with NBIC “R” Stamp program.
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Experience managing or supporting ASME Joint Reviews.
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Background in continuous improvement, Lean, or Six Sigma methodologies.
We are seeking a Quality Engineer with strong experience in ASME Section I and Section VIII pressure boundary requirements, fabrication processes, and welding quality control. The ideal candidate will play a key role in supporting our Quality Assurance program, working closely with engineering, fabrication, welders, and field operations to ensure compliance with all ASME Code, NBIC, and customer specifications.
Key Responsibilities
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Ensure products and fabrication processes comply with ASME Section I, Section VIII Division 1, NBIC, and applicable customer specifications.
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Support preparation, review, and maintenance of Manufacturing Data Reports, Travelers, Weld Maps, and QC Documentation Packages.
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Conduct in-process inspections of welding, fit-up, fabrication, and final assembly activities.
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Coordinate and verify NDE requirements including RT, UT, MT, PT, and VT.
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Maintain and update Quality Control procedures, work instructions, and code-required documentation.
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Assist in management of Welding Procedure Specifications (WPS), Procedure Qualification Records (PQR), and Welder Performance Qualifications (WPQ).
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Work directly with Authorized Inspectors (AI) to schedule hold points and documentation reviews.
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Participate in root cause analysis, corrective actions, and continuous improvement initiatives.
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Support internal and external audits, including ASME Joint Reviews.
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Provide training and guidance to production teams regarding code requirements and quality expectations.
Qualifications
Required:
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3+ years of experience in a pressure vessel, boiler, or heavy industrial fabrication environment.
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Hands-on knowledge of ASME Section I and/or Section VIII Division 1.
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Familiarity with welding processes (SMAW, GTAW, FCAW, GMAW) and weld acceptance standards.
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Strong understanding of NDE methods and acceptance criteria.
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Proficient with reading P&IDs, fabrication drawings, isometrics, weld symbols, and material specs.
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Strong documentation, communication, and organizational skills.
Preferred:
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Experience working with Authorized Inspectors (AI).
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NBIC knowledge and experience with R Stamp repair work.
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CWI (Certified Welding Inspector) or ability to obtain within 1 year.
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Experience with ERP or QC documentation management systems.
- Provide architectural leadership in designing and developing blockchain-based solutions with off-chain integrations.
- Ensure the security and scalability of blockchain applications.
- Collaborate with multi-functional teams to integrate blockchain technology with existing systems and platforms.
- Help build a bridge between on-chain technologies and off-chain technologies.
- Help guide private cloud integration to operationalize integrated solutions.
- Stay updated with advancements in blockchain protocols, cryptographic techniques, and digital asset regulations.
- Implement tokenization processes and develop smart contracts.
- Use zero-knowledge proofs and multi-signature wallets for enhanced security.
- Monitor and enforce compliance with financial regulations related to digital assets.
- Manage off-chain technologies including public cloud services (AWS, GCP, Azure), relational databases, and modern programming languages.
- Facilitate seamless integration of on-chain and off-chain components using streaming and integration technologies (RPC/gRPC, KAFKA, MQ, REST APIs).
- Minimum of 10 years of experience.
- Bachelor's degree preferred or experience.
- Certification in blockchain technology or related areas.
- Proven track record of blockchain projects.
- Certification on Cloud Architecture preferred (AWS, Azure and/or GCP).
- Strong understanding of blockchain protocols and cryptographic principles.
- Extensive knowledge of digital currencies, crypto ETFs, fungible and non-fungible tokens, stable coins, DeFi assets.
- Experience with tokenization, smart contracts, zero-knowledge proofs, and multi-signature wallets.
- Awareness of financial regulations related to cryptocurrencies and digital assets.
- Proficiency in blockchain security protocols and token standards (ERC-20, ERC-721, ERC-1400).
- Knowledge of DeFi, DAO, and Automated Market Makers (AMM).
- Experience in the banking or financial sector.
- Understanding of digital asset custodianship.
- Experience with off-chain technologies and platforms including public cloud services- AWS, Azure, GCP.
- Experience with relational databases, modern programming languages, and streaming/integration technologies (RPC/gRPC, KAFKA, MQ, REST APIs).
- Working experience with on-chain and off-chain integrations.
- Experience with architectural frameworks such as TOGAF is highly recommended, demonstrating a structured approach to enterprise architecture and strategic technology planning.
- Being a member of the Human Resources Team, the HR Technology Associate Director is responsible for leading the analysis of HR technology solutions and directing the implementation of those solutions to solve business challenges at our client.
- The incumbent will manage other HR Technology associates while leading large projects and working closely with other functional leaders within HR as well as with members of the Application Develop (AD) area.
- In addition, the HR Technology Associate Director will be responsible for leading the ongoing transformation of the HR technology environment through recommending and leading the implementation of innovative solutions while ensuring tools and processes continuously meet the evolving business needs.
- Manages technology implementations and projects including development of detailed functional design documents, configuration of applications to meet business requirements, development of test plans and scripts, and conducting User Acceptance testing
- Manages HR Technology associates including delegation of work items and quality review of work prior to being elevated to the production environment.
- Actively manages the ongoing maintenance of the HR technology portfolio ensuring on-going integrity of data through process review, security administration and audit and ensuring new features/functionality are identified, reviewed and implemented (as applicable)
- Provides proactive consultation to HR Technology clients, ensures business needs are being met and system capabilities are being utilized to their fullest
- Serves as a HR Technology subject matter expert in various projects, both HR Technology based and cross-functional, including integration of employee data, identification of system requirements and determining areas of continued improvement/efficiency through consultation with clients
- Provides proactive consultation to HR Technology clients; ensures business needs are being met and system capabilities are being utilized to their fullest
- Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.
- Minimum of 8 years of related experience
- Bachelor's degree preferred or equivalent experience
- Advanced knowledge of enterprise level HR, Payroll and Reporting systems, with preference for experience in Oracle HCM Cloud (Fusion)
- Strong attention to detail, accuracy, and analytical abilities to solve problems and issues
- Advanced Excel skills including v-lookup, pivot tables, charts, graphing and macros
- Operate as U.S. counsel to senior management in clearing agency businesses.
- Provide accurate, timely legal and regulatory advice in the development and structuring of new business initiatives, including new products and service offerings.
- Support the continuous improvement of standard form agreements, contract processes and policies and procedures.
- Support audit and examinations relating to clearing agency businesses and related communications with the Securities Exchange Commission (SEC).
- Collaborate with members of the legal department and external counsel, Compliance, Sales, Product, Finance and other functional areas as needed to support all of the above.
- Handle other corporate legal matters as requested.
- Mitigates risk by following established procedures, spotting errors and demonstrating ethical behavior.
- **NOTE: The Primary Responsibilities of this role are not limited to the details above. **
- 7+ years of related experience
- J.D. from law school; admission to New York or New Jersey Bar
- Minimum of 4 years training with a premier law firm, financial services firm and/or financial services regulator
- This person will lead the design, implementation, and project management of large-scale capital automation projects within the Life Sciences industry.
- This role requires proficiency with Emerson DeltaV systems and a strong technical background in designing and delivering cGMP-compliant automation solutions.
- The ideal candidate will have a proven track record of managing complete project life cycles, ensuring compliance with industry regulations, and collaborating with cross-functional teams to optimize biopharmaceutical and medical device manufacturing processes.
- All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary.
- Design and implement DeltaV control systems for complex Life Sciences capital projects
- Develop and manage project schedules, budgets, and resources, ensuring on-time and within-budget project execution
- Lead system architecture development and control strategies to enhance manufacturing efficiency
- Design batch sequencing, phase logic, and recipe structures to optimize production efficiency and regulatory compliance
- Develop DeltaV graphics using DeltaV Live and DeltaV Operate in alignment with ISA-101 HMI guidelines
- Utilize a class-based approach in overall design to maximize scalability and standardization across projects
- Develop electrical designs, including power distribution, panel layouts, and grounding strategies for automation systems
- Specify and procure instrumentation and hardware components
- Design and implement industrial networking solutions, including Ethernet/IP, Modbus TCP/IP, Profibus, and Foundation Fieldbus
- Integrate 3rd party equipment with DeltaV systems using protocols such as OPC UA, Ethernet/IP, and Modbus
- Define computing infrastructure requirements, including server architecture, virtualization, cybersecurity, and redundancy planning
- Design, plan, and specify DeltaV system licensing based on user requirements and project scope to ensure cost-effective and scalable solutions
- Oversee the full project lifecycle, from requirements gathering to commissioning and validation
- Ensure project deliveries and execution methodology compliance with GAMP5, cGMP, 21 CFR Part 11, and industry best practices
- Develop acceptance protocols and manage the execution of Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) to validate system performance
- Mentor and provide technical leadership to junior engineers and cross-disciplinary teams
- Coordinate with clients, stakeholders, and regulatory bodies to ensure project success
- Implement advanced automation strategies, including ISA-88 batch processing, historian integration, and alarm management
- Troubleshoot complex automation challenges and drive continuous improvements in system performance
- Travel up to 25% for on-site support, commissioning, and client engagement
- Professional degree in Electrical Engineering, Control Systems Engineering, Chemical Engineering, or a related field
- Minimum of 8-15 years in automation and control system engineering, with a strong focus on Life Sciences projects
- 8-15 years of hands-on experience with Emerson DeltaV systems, focusing on system design and project execution
- Proficiency in DeltaV Live and DeltaV Operate, including experience designing high-performance HMIs and operator interfaces
- Expertise in ISA-101 HMI design principles and high-performance graphic design strategies
- Strong experience in class-based configuration and design
- Expertise in ISA-88 batch processing, historian solutions, and advanced control strategies
- Proven experience managing large-scale capital projects in the Life Sciences industry
- Strong knowledge of automation protocols (HART, Foundation Fieldbus, Profibus, Modbus TCP/IP, Ethernet/IP, OPC UA, IO-Link)
- Deep understanding of industrial networking for communication between controllers, servers, and HMIs
- Strong knowledge of cGMP, GAMP5, and regulatory compliance for biopharmaceutical manufacturing
- Experience integrating electrical and process control systems
- Strong leadership, organizational, and communication skills for cross-functional collaboration
- Experience specifying and designing electrical components, including MCCs, VFDs, control panels, and power distribution systems
- Knowledge of server infrastructure and virtualization technologies for robust DeltaV system deployment
- Extensive experience designing and implementing batch control systems within regulated Life Sciences environments
- Experience in OEM system integration using OPC UA, Ethernet/IP, and other industrial communication protocols
- Ability to plan, specify, and manage DeltaV system licensing to optimize project implementation
- Knowledge of Rockwell Automation, Inductive Automation Ignition, Siemens PCS7, or other DCS/SCADA systems is a plus
- Web3 Infrastructure Associate Director leads the design, deployment, and management of Web3 infrastructure initiatives, such as the Collateral Appchain—a blockchain-based network for smart contract-driven collateral management.
- This role blends deep expertise in infrastructure engineering, DevSecOps best practices, and blockchain network architecture.
- You will be responsible for building a secure, scalable, and resilient blockchain infrastructure platform that supports mission-critical financial applications.
- Architect and lead the development of the Collateral Appchain infrastructure and other Web3 infrastructure initiatives, ensuring high availability, scalability, and security.
- Design and implement blockchain node infrastructure, consensus mechanisms, and smart contract deployment pipelines.
- Oversee Kubernetes-based orchestration of blockchain nodes and supporting services.
- Manage Infrastructure as Code (IaC) using Terraform, Terragrunt, and other automation tools.
- Collaborate with engineering, product, and security teams to ensure seamless integration of blockchain components with existing systems.
- Implement and maintain monitoring, logging, and alerting systems for blockchain and infrastructure components.
- Ensure compliance with financial industry regulations and security standards.
- Lead incident response and root cause analysis for infrastructure and blockchain-related issues.
- Mentor and guide a team of DevOps and blockchain engineers.
- Stay ahead of with emerging trends in blockchain infrastructure, distributed systems, and cloud-native technologies.
- Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.
- **NOTE: The Primary Responsibilities of this role are not limited to the details above. **
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
- Minimum of 8 years of related experience
- 8+ years of experience in infrastructure engineering, DevOps, or platform engineering.
- 3+ years of hands-on experience with blockchain infrastructure (e.g., Ethereum, Hyperledger Besu, Substrate, OP Stack).
- Strong expertise in Kubernetes, Docker, and cloud platforms (Azure, GCP, AWS).
- Proficient in Terraform, Terragrunt and infrastructure automation.
- Being a member of our clients Regulatory Relations Department the candidate will be supporting the team that handles regulatory matters for regulated entities including its global trade repository subsidiaries.
- Serve as an interface with domestic and global regulators
- Assist in processing regulatory requests for information by gathering information from personnel at all levels from various departments
- Review responses for timeliness and responsiveness, track follow-up items, and facilitate the submission of responsive information to regulators
- Coordinate all aspects of physical onsite examinations including the coordination of meetings, and the review and submission of documentation to regulators
- Facilitate meetings with regulatory agencies and management, including preparing key messages to present when working with regulators.
- Produce summaries, reports, and other written work product for internal dissemination.
- Contribute to internal management reporting with respect to examinations, meetings, and other ad-hoc requests, as necessary
- Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.
- Generally assist the Regulatory Relations leadership team, as necessary.
- Minimum of 5 years of related experience
- Bachelor's degree preferred or equivalent experience
- Understanding of global regulatory authorities (including for example, European Securities and Markets Authority (“ESMA”), Financial Conduct Authority (“FCA”), and/or Monetary Authority of Singapore (“MAS”).
- Derivatives experience is valued
- Given the global nature of this role, the position will require occasional work outside of standard U.S. business hours.
- The Observability team is at the forefront of ensuring the health, performance, and reliability of our critical systems and applications. We empower the organization with real-time access to infrastructure and business applications by using innovative monitoring, reporting, and visualization tools.
- Our team collects and analyzes metrics, logs, and traces using platforms like Splunk and other telemetry solutions. This data is crucial for assessing application health and availability, and for enabling rapid root cause analysis when issues arise—helping us maintain resilience in a fast-paced, high-volume trading environment.
- If you're passionate about observability, data-driven problem solving, and building systems that make a real-world impact, we’d love to have you on our team.
- As a member of our clients Observability team, you will play a pivotal role in enhancing our monitoring and telemetry capabilities across critical infrastructure and business applications. Your responsibilities will include:
- Lead the migration from OpenText monitoring tools to Grafana and other open-source platforms.
- Design and deploy monitoring rules for infrastructure and business applications.
- Develop and manage alerting rules and notification workflows.
- Build real-time dashboards to visualize system health and performance.
- Configure and manage OpenTelemetry Collectors and Pipelines.
- Integrate observability tools with CI/CD, incident management, and cloud platforms.
- Deploy and manage observability agents across diverse environments.
- Perform upgrades and maintenance of observability platforms.
- Minimum of 6-8 years of related experience.
- Bachelor's degree preferred or equivalent experience.
- Demonstrable experience designing intuitive, real-time dashboards (e.g., in Grafana) that effectively communicate system health, performance trends, and business critical metrics.
- Expertise in defining and tuning monitoring rules, thresholds, and alerting logic to ensure accurate and actionable incident detection.
- Good understanding of both application-level and operating system-level metrics, including CPU, memory, disk I/O, network, and custom business metrics.
- Experience with structured log ingestion, parsing, and analysis using tools like Splunk, Fluentd, or OpenTelemetry.
- Familiarity with implementing and analyzing synthetic transactions and real user monitoring to assess end-user experience and application responsiveness.
- Hands-on experience with application tracing tools and frameworks (e.g., OpenTelemetry, Jaeger, Zipkin) to diagnose performance bottlenecks and service dependencies.
- Proficiency in configuring and using AWS CloudWatch for collecting and visualizing cloud-native metrics, logs, and events.
- Understanding of containerized environments (e.g., Docker, Kubernetes) and how to monitor container health, resource usage, and orchestration metrics.
- Ability to write scripts or small applications in languages such as Python, Java, or Bash to automate observability tasks and data processing.
- Experience with automation and configuration management tools such as Ansible, Terraform, Chef, or SCCM to deploy and lead observability components at scale.
- The ServiceNow Associate Director Application Support Engineering will be part of the Engineering & Ops team responsible for Application support of the ServiceNow instances with products – ITSM and ITOM, including ITAM, Service Catalog, Service Portal, Operational ITIL Processes, CMDB, Discovery, Event Management, Twilio, Nuvolo, Flexera (Soft Asset Management Tool) and System Integrations
- Manage a team of Application support engineers(onshore/offshore) to support operational activities, deployments of new capabilities, patching and upgrades of the ServiceNow platform
- Lead all aspects of and help address production issues in a timely manner, including off hours and weekend as necessary
- Responsible for service level availability of production and non-production environments
- Responsible for collaborating with engineering, product and extended IT teams to ensure successful delivery of projects and support
- Represent ServiceNow team to implement organization’s Disaster Recovery exercise
- Define and document policies, procedures, standards related to application operations
- Responsible for team’s adherence to DTCC’s regulatory and IT general controls and support for audit activities, as required
- Responsible for working with ServiceNow support and extended vendor team to maintain platform hygiene, address performance and other platform specific issues on all environments
- Produce performance/SLA reporting metrics for continuous improvement of the operations team
- Provide level 2 engineering support to complement engineering team
- Responsible for staffing, mentoring, and maintaining high performing operations team
- Collaborate with onshore/offshore team environment across US/India time zones
- Bachelors or Masters in Computer Science or equivalent
- At least 12+. of experience in IT management with focus on IT Applications operations
- Excellent understanding of ServiceNow platform architecture, and standard processes
- Strong knowledge of ITSM processes and experience with JavaScript and REST APIs
- Understanding of third-party integrations
- Certifications: ServiceNow System Administrator (CSA)
- Highly experienced with partner communication, knowledge of compliance standards, and handling audit activities
- Adept in balancing multiple competing priorities and project deliverables
- Excellent communication skills, both written and verbal, with the ability to articulate technical solutions in clear terms to a variety of audiences
- ServiceNow Development; AI/ML capabilities will be desirable
- Additional certifications on the following will be desirable: Application Development (CAD); ServiceNow Implementation Specialist (CIS) –Discovery, CMDB; ITIL
- The Information Technology group delivers secure, reliable technology solutions that enable our client to be the trusted infrastructure of the global capital markets.
- The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
- Architect, Design and implement Oracle DBs to protect the integrity of financial data to have 100% system availability.
- Refactor applications and migrate them from on premise data to AWS cloud.
- Monitor, Support and Analyze database performance issues and make changes to optimize performance to meet SLAs of critical Tier0/1 applications.
- Develop and review the best practices of Database code including functions, packages, procedures, and Materialized views.
- Modify, maintain, and optimize complex SQL queries/packages to ensure consistent and reliable DB performance.
- Data modeling and review of existing and new schemas with Product and Development team(s).
- Support and scale high speed Enqueue/Dequeue of messages from Oracle AQs.
- Supporting applications in Data guard, RAC and GG microservices.
- Maintain security standards, Data Masking, Redaction and Fine-Grained Auditing.
- Support Disaster Recovery, on call rotation and escalations to meet SLAs.
- **NOTE: The Primary Responsibilities of this role are not limited to the details above. **
- Minimum of 8 years of related experience
- Bachelor's degree preferred or equivalent experience
- Experience with Oracle APEX, Grafana, OEM, Erwin and other Oracle tools
- Knowledge of database administration tasks and self-service tools
- Familiarity with Agile development methodology.
- Experience with CI/CD tools such as GIT, Bitbucket, Maven, Jenkins, and Jira
- Scripting Languages Shell, Ansible, Terraform, Python, Awk and perl.
- Proven experience in Vblock, Exadata and Nutanix.
- Strong knowledge of PL/SQL coding standards and best practices
- Experience with database internals, design and data modeling
- Ability to write efficiently and optimized PL/SQL code.
- Strong problem-solving skills and attention to detail.
- Excellent communication and collaboration skills.
Position Summary:
We are seeking an experienced and strategic General Counsel to join our executive team and lead the legal function at our fast-growing biotechnology company. The General Counsel will be responsible for all legal affairs of the organization, providing expert legal advice to the Board, executive leadership, and internal departments while ensuring compliance with applicable laws, regulations, and industry standards.
The ideal candidate will have deep experience in the life sciences, biotech, or pharmaceutical industry, and be comfortable navigating complex regulatory landscapes, intellectual property matters, licensing agreements, and strategic partnerships.
Key Responsibilities:
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Serve as the principal legal advisor to the company’s executive leadership and Board of Directors.
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Oversee and manage all legal aspects of business operations, including corporate governance, commercial contracts, employment law, and litigation.
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Advise on FDA, EMA, and other regulatory compliance matters affecting clinical trials, product development, marketing, and distribution.
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Lead legal due diligence for mergers, acquisitions, financings, and strategic partnerships.
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Manage the company’s intellectual property portfolio in collaboration with external IP counsel, including patents, trademarks, and trade secrets.
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Draft, review, and negotiate complex commercial contracts, including licensing, collaboration, manufacturing, and research agreements.
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Monitor legal trends, regulatory changes, and industry best practices to proactively manage risk and ensure compliance.
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Manage relationships with external legal counsel and ensure cost-effective legal support.
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Develop and implement company-wide legal policies, training, and risk mitigation strategies.
Qualifications:
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J.D. degree from an accredited law school and active bar membership in at least one U.S. jurisdiction.
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10+ years of legal experience, with at least 5 years in-house in the biotech, pharmaceutical, or life sciences sector.
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Demonstrated expertise in regulatory law (FDA, EMA), intellectual property, corporate law, and contract negotiation.
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Strong knowledge of clinical development, licensing, compliance, and commercial operations within the biotech space.
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Proven ability to work cross-functionally and advise multiple stakeholders in a fast-paced, evolving environment.
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High level of integrity, professional judgment, and strategic thinking.
Preferred Qualifications:
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Experience supporting venture-backed or publicly traded biotech companies.
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Familiarity with international regulatory frameworks and global clinical trials.
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Prior experience scaling legal functions at an emerging growth company.
Compensation:
Competitive salary commensurate with experience, equity participation, and comprehensive benefits package.
Equal Opportunity Employer
We are an equal opportunity employer and value diversity at all levels of our organization. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, disability, or veteran status.
- Identifies meaningful issues, root cause and fully assesses the impact of the issue, as well as identifies any emerging and top risks.
- Manages and reinforces positive relationships with management (associate director and above) and their business partners.
- Performs and/or reviews validation of issues and remediating actions in preparation of final validation by Team Lead.
- Understands how the various components of the company fit together.
- Manages audit lifecycle to complete audits on time and communicates any potential exceptions in meeting timelines or budgets.
- Instrumental in clearing audit reports through effective communication to auditees.
- Prepares initial draft reports to be reviewed by senior managers and/or Team Lead that are cleared in accordance with report issuance guidelines.
- Helps perform annual risk-based planning as needed in support of the senior managers and Team Lead.
- Execute/manage continuous monitoring tests and coordinate the development of new tests.
- Demonstrate strong compliance with our policies & practices, as evidenced by good QA results and strong performance within standards and related metrics.
- Emphasize and reinforces staff compliance with our policies and procedures.
- Works with IAD leadership and Audit Practices team to improve policies and procedures.
- Demonstrates a strong commitment to teamwork and collaboration.
- Provides coaching and guidance to more junior members on their audits and the team.
- Develops and maintains a strong base of knowledge in their areas of focus.
- Takes accountability for their personal growth and professional development.
- Minimum of 6 years of related experience
- Bachelor's degree preferred or equivalent experience preferably with a technology-related major. Certifications related to the candidate’s coverage responsibilities are beneficial, but not required, such as Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), and Certified Information Systems Security Professional (CISSP).
- Capable of identifying, assessing, and advising on risks for large-scale technology projects, IT general controls and completing IT process audits (e.g., SDLC, Change Management, Logical Security, Business Continuity/Disaster Recovery, and Incident/Problem Monitoring).
- Proficiency in auditing infrastructure components is a plus (e.g., Mainframe, Unix/Linux, Windows).
- Deep understanding of Audit and Audit methodology Must possess and support awareness of regulatory and compliance environment.
- Create a sense of urgency, encourage others, and set a good example of the behaviors necessary for the team’s success
- Proficient in maintaining EVM solutions: This involves ensuring that the EVM tools and systems are properly configured, updated, and functioning as intended to meet the organization's needs.
- Coordinating with collaborators: Regularly communicating with various departments, such as IT, Business, and customer service, to understand their requirements and ensure that the EVM solutions align with organizational goals and deliver value.
- Monitoring and optimizing EVM processes: Continuously reviewing and improving the processes related to event and alert management to enhance system reliability and performance.
- Ensuring project governance and successful outcomes: Managing project timelines, and resources to ensure that EVM projects are completed on time and within budget, while also delivering the expected value and benefits to the organization.
- Minimum of 6 years of related experience with Event and Alert Management Technologies (ServiceNow, PagerDuty).
- Bachelor's degree preferred or equivalent experience
- Technical Leadership: Proven ability to lead technical teams, coordinate with partners, and implement standard methodologies to optimize processes and enhance system reliability.
- Technical Documentation: Proficiency in creating and maintaining comprehensive user documentation, including job aids, process documents, and governance materials to support organizational standards.
- Application Skills: Proficiency in using Office Applications, ServiceNow to manage events and alerts and document.
- Data Analysis and Reporting: Strong skills in analyzing event and alert data to identify trends, generate insights, and produce actionable reports for continuous improvement.
- Collaborator Engagement: Ability to engage with various partners, understand their needs, and communicate updates and findings through formal and informal written methods.
- Proficient in maintaining EVM solutions: This involves ensuring that the EVM tools and systems are properly configured, updated, and functioning as intended to meet the organization's needs.
- Coordinating with collaborators: Regularly communicating with various departments, such as IT, Business, and customer service, to understand their requirements and ensure that the EVM solutions align with organizational goals and deliver value.
- Monitoring and optimizing EVM processes: Continuously reviewing and improving the processes related to event and alert management to enhance system reliability and performance.
- Ensuring project governance and successful outcomes: Managing project timelines, and resources to ensure that EVM projects are completed on time and within budget, while also delivering the expected value and benefits to the organization.
- Minimum of 6 years of related experience with Event and Alert Management Technologies (ServiceNow, PagerDuty).
- Bachelor's degree preferred or equivalent experience
- Technical Leadership: Proven ability to lead technical teams, coordinate with partners, and implement standard methodologies to optimize processes and enhance system reliability.
- Technical Documentation: Proficiency in creating and maintaining comprehensive user documentation, including job aids, process documents, and governance materials to support organizational standards.
- Application Skills: Proficiency in using Office Applications, ServiceNow to manage events and alerts and document.
- Data Analysis and Reporting: Strong skills in analyzing event and alert data to identify trends, generate insights, and produce actionable reports for continuous improvement.
- Collaborator Engagement: Ability to engage with various partners, understand their needs, and communicate updates and findings through formal and informal written methods.

