The Director of Quality is responsible for leading the company’s Quality Assurance and Quality Control programs across shop fabrication and field service. This role oversees Quality Engineers, Certified Welding Inspectors (CWI), NDE activities, and documentation control to ensure full compliance with ASME Section I, Section VIII Division 1, NBIC, and customer specifications.
Reporting to senior leadership, the Director of Quality is a strategic contributor to operational excellence, continuous improvement, and maintaining the company’s Code Stamp accreditations.
Key Responsibilities
-
Lead and manage the quality team, including Quality Engineers, QC Inspectors, and Documentation/Certification staff.
-
Own and maintain the ASME and NBIC Quality Control Manuals, ensuring compliance and readiness for audits and Joint Reviews.
-
Oversee the creation, review, and approval of:
-
Weld Maps
-
Travelers
-
Material Traceability Records
-
Manufacturing Data Reports (MDRs)
-
NDE Records
-
-
Serve as the primary interface with Authorized Inspectors (AI) and third-party auditing agencies.
-
Ensure proper qualification and maintenance of WPS, PQR, and Welder Performance Qualifications (WPQ).
-
Review and approve fabrication drawings for code, materials, and weld requirements.
-
Develop and execute corrective action, nonconformance, and root cause analysis programs.
-
Drive continuous improvement in weld performance, documentation accuracy, and inspection execution.
-
Manage quality performance metrics and communicate results to senior leadership.
-
Provide leadership, coaching, and professional development for the Quality team.
-
Work collaboratively with Engineering, Project Management, Shop Leadership, and Field Superintendents to proactively address quality risks.
Qualifications
Required:
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8+ years experience in pressure vessel/boiler fabrication or heavy industrial manufacturing.
-
Deep understanding of ASME Section I and/or Section VIII Division 1 required.
-
Strong leadership experience managing inspectors, QC personnel, or quality engineers.
-
Solid working knowledge of welding processes (SMAW, GTAW, FCAW, GMAW) and weld acceptance criteria.
-
Experience interacting directly with Authorized Inspectors.
-
Strong documentation and organizational discipline, with a high level of attention to detail.
Preferred:
-
CWI Certification, or ability to obtain within 1 year.
-
Experience with NBIC “R” Stamp program.
-
Experience managing or supporting ASME Joint Reviews.
-
Background in continuous improvement, Lean, or Six Sigma methodologies.
- This person will lead the design, implementation, and project management of large-scale capital automation projects within the Life Sciences industry.
- This role requires proficiency with Emerson DeltaV systems and a strong technical background in designing and delivering cGMP-compliant automation solutions.
- The ideal candidate will have a proven track record of managing complete project life cycles, ensuring compliance with industry regulations, and collaborating with cross-functional teams to optimize biopharmaceutical and medical device manufacturing processes.
- All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary.
- Design and implement DeltaV control systems for complex Life Sciences capital projects
- Develop and manage project schedules, budgets, and resources, ensuring on-time and within-budget project execution
- Lead system architecture development and control strategies to enhance manufacturing efficiency
- Design batch sequencing, phase logic, and recipe structures to optimize production efficiency and regulatory compliance
- Develop DeltaV graphics using DeltaV Live and DeltaV Operate in alignment with ISA-101 HMI guidelines
- Utilize a class-based approach in overall design to maximize scalability and standardization across projects
- Develop electrical designs, including power distribution, panel layouts, and grounding strategies for automation systems
- Specify and procure instrumentation and hardware components
- Design and implement industrial networking solutions, including Ethernet/IP, Modbus TCP/IP, Profibus, and Foundation Fieldbus
- Integrate 3rd party equipment with DeltaV systems using protocols such as OPC UA, Ethernet/IP, and Modbus
- Define computing infrastructure requirements, including server architecture, virtualization, cybersecurity, and redundancy planning
- Design, plan, and specify DeltaV system licensing based on user requirements and project scope to ensure cost-effective and scalable solutions
- Oversee the full project lifecycle, from requirements gathering to commissioning and validation
- Ensure project deliveries and execution methodology compliance with GAMP5, cGMP, 21 CFR Part 11, and industry best practices
- Develop acceptance protocols and manage the execution of Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) to validate system performance
- Mentor and provide technical leadership to junior engineers and cross-disciplinary teams
- Coordinate with clients, stakeholders, and regulatory bodies to ensure project success
- Implement advanced automation strategies, including ISA-88 batch processing, historian integration, and alarm management
- Troubleshoot complex automation challenges and drive continuous improvements in system performance
- Travel up to 25% for on-site support, commissioning, and client engagement
- Professional degree in Electrical Engineering, Control Systems Engineering, Chemical Engineering, or a related field
- Minimum of 8-15 years in automation and control system engineering, with a strong focus on Life Sciences projects
- 8-15 years of hands-on experience with Emerson DeltaV systems, focusing on system design and project execution
- Proficiency in DeltaV Live and DeltaV Operate, including experience designing high-performance HMIs and operator interfaces
- Expertise in ISA-101 HMI design principles and high-performance graphic design strategies
- Strong experience in class-based configuration and design
- Expertise in ISA-88 batch processing, historian solutions, and advanced control strategies
- Proven experience managing large-scale capital projects in the Life Sciences industry
- Strong knowledge of automation protocols (HART, Foundation Fieldbus, Profibus, Modbus TCP/IP, Ethernet/IP, OPC UA, IO-Link)
- Deep understanding of industrial networking for communication between controllers, servers, and HMIs
- Strong knowledge of cGMP, GAMP5, and regulatory compliance for biopharmaceutical manufacturing
- Experience integrating electrical and process control systems
- Strong leadership, organizational, and communication skills for cross-functional collaboration
- Experience specifying and designing electrical components, including MCCs, VFDs, control panels, and power distribution systems
- Knowledge of server infrastructure and virtualization technologies for robust DeltaV system deployment
- Extensive experience designing and implementing batch control systems within regulated Life Sciences environments
- Experience in OEM system integration using OPC UA, Ethernet/IP, and other industrial communication protocols
- Ability to plan, specify, and manage DeltaV system licensing to optimize project implementation
- Knowledge of Rockwell Automation, Inductive Automation Ignition, Siemens PCS7, or other DCS/SCADA systems is a plus
- Being a member of the Human Resources Team, the HR Technology Associate Director is responsible for leading the analysis of HR technology solutions and directing the implementation of those solutions to solve business challenges at our client.
- The incumbent will manage other HR Technology associates while leading large projects and working closely with other functional leaders within HR as well as with members of the Application Develop (AD) area.
- In addition, the HR Technology Associate Director will be responsible for leading the ongoing transformation of the HR technology environment through recommending and leading the implementation of innovative solutions while ensuring tools and processes continuously meet the evolving business needs.
- Manages technology implementations and projects including development of detailed functional design documents, configuration of applications to meet business requirements, development of test plans and scripts, and conducting User Acceptance testing
- Manages HR Technology associates including delegation of work items and quality review of work prior to being elevated to the production environment.
- Actively manages the ongoing maintenance of the HR technology portfolio ensuring on-going integrity of data through process review, security administration and audit and ensuring new features/functionality are identified, reviewed and implemented (as applicable)
- Provides proactive consultation to HR Technology clients, ensures business needs are being met and system capabilities are being utilized to their fullest
- Serves as a HR Technology subject matter expert in various projects, both HR Technology based and cross-functional, including integration of employee data, identification of system requirements and determining areas of continued improvement/efficiency through consultation with clients
- Provides proactive consultation to HR Technology clients; ensures business needs are being met and system capabilities are being utilized to their fullest
- Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.
- Minimum of 8 years of related experience
- Bachelor's degree preferred or equivalent experience
- Advanced knowledge of enterprise level HR, Payroll and Reporting systems, with preference for experience in Oracle HCM Cloud (Fusion)
- Strong attention to detail, accuracy, and analytical abilities to solve problems and issues
- Advanced Excel skills including v-lookup, pivot tables, charts, graphing and macros
- Operate as U.S. counsel to senior management in clearing agency businesses.
- Provide accurate, timely legal and regulatory advice in the development and structuring of new business initiatives, including new products and service offerings.
- Support the continuous improvement of standard form agreements, contract processes and policies and procedures.
- Support audit and examinations relating to clearing agency businesses and related communications with the Securities Exchange Commission (SEC).
- Collaborate with members of the legal department and external counsel, Compliance, Sales, Product, Finance and other functional areas as needed to support all of the above.
- Handle other corporate legal matters as requested.
- Mitigates risk by following established procedures, spotting errors and demonstrating ethical behavior.
- **NOTE: The Primary Responsibilities of this role are not limited to the details above. **
- 7+ years of related experience
- J.D. from law school; admission to New York or New Jersey Bar
- Minimum of 4 years training with a premier law firm, financial services firm and/or financial services regulator
The company is growing strong and in need of an Equipment & Logistics Manager who is a motivated, self-starting individual with the drive to get the job done successfully. This is a great opportunity for the right person.
This individual will ensure that all trailers are stocked with proper equipment, material, PPE and inventory to perform a safe work atmosphere during project work and outages.
Major Duties & Responsibilities:
The Field Services Equipment & Logistics Manager is responsible for the below aspects:
- Scheduling pickup / drop-off of mobile tool trailers & job boxes
- Mobile trailer tool & PPE inventory
- Mobile site toolbox inventory
- Enhancing the tool inventory process and equipment
- Overseeing maintenance schedule of the fleet of mobile tool trailers & equipment
**70-75% domestic travel is required**
Include the following, as well as others that may be assigned:
- Performs regular inspections and repairs on company equipment when necessary and practical
- Responsible for Field Service trailers and their contents including getting them stocked and equipped for project work and outages
- Responsible for Sea-Conex’s, rigging gear, and specialty equipment used on project work, and outages
- Works with the Project Managers to improve the overall operation of the company while reducing costs and increasing profits
- Plans and works independently or within a group
- Promotes a positive image for the company and provides best company reputation
- Responsible for picking up or scheduling shipment of parts and material for projects
POSITION QUALIFICATIONS
- Conduct and/or supervisor calculations for thermal performance, process design, heat transfer, metal selection, fluid flow, generation of performance specs for auxiliary equipment
- Establish overall and detail design of refuse and traditional boilers
- Participate in special projects, licensee work, P&ID's, sales assistance, testing which support company goals and objectives
- Provide counsel, training, and supervision of department engineers while maintaining personal contract load
- Provide training to the department as necessary
- Give direction for resolution of problems
- Ensure project schedules/man-hour budgets are met
- Review drawings from a functional standpoint
- Have a good/full appreciation of conventional oil, gas, and solid fuel fired boiler design
- Represent the company to customers and vendors on a regular basis
The Safety Manager is responsible for driving safety management systems for the organization. The Safety Manager serves as the primary site resource to ensure all safety expectations are understood by all shop personnel at our Lawrence facility. This role provides leadership, coordination and technical expertise in all areas of safety, health, and industrial hygiene compliance to achieve safety excellence. This position will have the accountability for establishing reliable methods for improving safety performance; nourishing a culture in which safety is an overriding value in all activities and in which every team member assumes accountability for safety and assuring compliance with all regulatory requirements.
Key Functions: The essence of this role requires a highly motivated, people-oriented person for the proactive, practical application of safety commitment to the operation and to the day-to-day behaviors of all team members.
Accountabilities may include, but are not limited to:
- Build a positive working relationship with all regulatory agencies and clients
- Involves & engages team members in developing safety plans, to include safety processes and performance measures
- Manage the shop medical surveillance program
- Provides safety coaching and recognition to all team members
- Responds to & participates in the investigation of safety incidents and interacts with the designated Emergency Response Team
- Develops an effective communication process to make safety priorities and performance visible
- Provides technical support for on-going problem solving and safety investigations
- Ensures systems are in place for an effective safety program while maintaining compliance with regulatory guidelines, applicable record keeping, reporting, safety statistics and trend analysis
- Set safety objectives and targets to ensure that goals are achieved
- Provide leadership, coordination and technical expertise in the areas of health and safety and support the site in training and developmental requirements
- Oversees workers compensation claims
- Responsible for coordinating internal and external audits that support the Health and Safety exchange
- Support and/or lead safety compliance audits at the facility
- Active member of the production team driving safety excellence
- Being a member of our clients Regulatory Relations Department the candidate will be supporting the team that handles regulatory matters for regulated entities including its global trade repository subsidiaries.
- Serve as an interface with domestic and global regulators
- Assist in processing regulatory requests for information by gathering information from personnel at all levels from various departments
- Review responses for timeliness and responsiveness, track follow-up items, and facilitate the submission of responsive information to regulators
- Coordinate all aspects of physical onsite examinations including the coordination of meetings, and the review and submission of documentation to regulators
- Facilitate meetings with regulatory agencies and management, including preparing key messages to present when working with regulators.
- Produce summaries, reports, and other written work product for internal dissemination.
- Contribute to internal management reporting with respect to examinations, meetings, and other ad-hoc requests, as necessary
- Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.
- Generally assist the Regulatory Relations leadership team, as necessary.
- Minimum of 5 years of related experience
- Bachelor's degree preferred or equivalent experience
- Understanding of global regulatory authorities (including for example, European Securities and Markets Authority (“ESMA”), Financial Conduct Authority (“FCA”), and/or Monetary Authority of Singapore (“MAS”).
- Derivatives experience is valued
- Given the global nature of this role, the position will require occasional work outside of standard U.S. business hours.
- Associates Degree or equivalent work experience
- AutoCAD 2D and 3D experience
- AutoCAD Plant 3D experience (including spec generation, modeling, isometric generation, customer parts drawings, BOMs, etc.)
- AutoCAD Inventor experience
- AutoCAD Vault experience
- Creo experience a plus
- Navisworks experience (including model integration, clash checks, etc.) a must
- Ten (10) years of experience with piping, ductwork, pressure part, or equivalent design (overall layout and details)
- Experience generating piping layouts, pipe isometric drawings, and pipe support details
- Experience reading piping and instrumentation diagrams (P&IDs). Drafting experience is a plus.
- Working knowledge of ASME BPVC Section I and/or B31.1/B31.3 is a plus
- Working knowledge of drafting requirements for weld symbology per AWS A2.4 is a plus
- AI/ML models for stem cell differentiation prediction and optimization
- Multimodal integration across single-cell RNA-seq, spatial transcriptomics, epigenomics, and imaging datasets
- Closed-loop experimental design systems (AI → wet lab validation → retraining)
- Predictive QC and batch consistency models for GMP-scale production
- Scalable data infrastructure compliant with FDA and GxP environments
- Define and execute the company’s AI and computational biology strategy
- Lead a team of ML engineers, computational biologists, and data scientists
- Develop foundation models for cellular state prediction and lineage mapping
- Partner with R&D to translate models into validated biological insights
- Implement MLOps and data governance standards suitable for regulated biotech
- Present technical progress to board members and investors
- PhD in Computational Biology, Bioinformatics, Machine Learning, Systems Biology, or related field
- 8+ years experience applying ML to biological systems
- Deep expertise in single-cell data analysis and high-dimensional biological datasets
- Proven experience building and leading high-performance technical teams
- Experience in venture-backed biotech or translational environments preferred
- Python (PyTorch, TensorFlow, JAX)
- Single-cell toolkits (Scanpy, Seurat, CellRank)
- Cloud infrastructure (AWS/GCP/Azure)
- ML Ops frameworks
- Large-scale data pipeline architecture
- AI-driven improvements in differentiation efficiency and reproducibility
- Reduced experimental iteration cycles by >30%
- Published or patentable computational discoveries
- A scalable, defensible AI platform integrated with laboratory operations
The Director of Quality is responsible for leading the company’s Quality Assurance and Quality Control programs across shop fabrication and field service. This role oversees Quality Engineers, Certified Welding Inspectors (CWI), NDE activities, and documentation control to ensure full compliance with ASME Section I, Section VIII Division 1, NBIC, and customer specifications.
Reporting to senior leadership, the Director of Quality is a strategic contributor to operational excellence, continuous improvement, and maintaining the company’s Code Stamp accreditations.
Key Responsibilities
-
Lead and manage the quality team, including Quality Engineers, QC Inspectors, and Documentation/Certification staff.
-
Own and maintain the ASME and NBIC Quality Control Manuals, ensuring compliance and readiness for audits and Joint Reviews.
-
Oversee the creation, review, and approval of:
-
Weld Maps
-
Travelers
-
Material Traceability Records
-
Manufacturing Data Reports (MDRs)
-
NDE Records
-
-
Serve as the primary interface with Authorized Inspectors (AI) and third-party auditing agencies.
-
Ensure proper qualification and maintenance of WPS, PQR, and Welder Performance Qualifications (WPQ).
-
Review and approve fabrication drawings for code, materials, and weld requirements.
-
Develop and execute corrective action, nonconformance, and root cause analysis programs.
-
Drive continuous improvement in weld performance, documentation accuracy, and inspection execution.
-
Manage quality performance metrics and communicate results to senior leadership.
-
Provide leadership, coaching, and professional development for the Quality team.
-
Work collaboratively with Engineering, Project Management, Shop Leadership, and Field Superintendents to proactively address quality risks.
Qualifications
Required:
-
8+ years experience in pressure vessel/boiler fabrication or heavy industrial manufacturing.
-
Deep understanding of ASME Section I and/or Section VIII Division 1 required.
-
Strong leadership experience managing inspectors, QC personnel, or quality engineers.
-
Solid working knowledge of welding processes (SMAW, GTAW, FCAW, GMAW) and weld acceptance criteria.
-
Experience interacting directly with Authorized Inspectors.
-
Strong documentation and organizational discipline, with a high level of attention to detail.
Preferred:
-
CWI Certification, or ability to obtain within 1 year.
-
Experience with NBIC “R” Stamp program.
-
Experience managing or supporting ASME Joint Reviews.
-
Background in continuous improvement, Lean, or Six Sigma methodologies.
We are seeking a Quality Engineer with strong experience in ASME Section I and Section VIII pressure boundary requirements, fabrication processes, and welding quality control. The ideal candidate will play a key role in supporting our Quality Assurance program, working closely with engineering, fabrication, welders, and field operations to ensure compliance with all ASME Code, NBIC, and customer specifications.
Key Responsibilities
-
Ensure products and fabrication processes comply with ASME Section I, Section VIII Division 1, NBIC, and applicable customer specifications.
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Support preparation, review, and maintenance of Manufacturing Data Reports, Travelers, Weld Maps, and QC Documentation Packages.
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Conduct in-process inspections of welding, fit-up, fabrication, and final assembly activities.
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Coordinate and verify NDE requirements including RT, UT, MT, PT, and VT.
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Maintain and update Quality Control procedures, work instructions, and code-required documentation.
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Assist in management of Welding Procedure Specifications (WPS), Procedure Qualification Records (PQR), and Welder Performance Qualifications (WPQ).
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Work directly with Authorized Inspectors (AI) to schedule hold points and documentation reviews.
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Participate in root cause analysis, corrective actions, and continuous improvement initiatives.
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Support internal and external audits, including ASME Joint Reviews.
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Provide training and guidance to production teams regarding code requirements and quality expectations.
Qualifications
Required:
-
3+ years of experience in a pressure vessel, boiler, or heavy industrial fabrication environment.
-
Hands-on knowledge of ASME Section I and/or Section VIII Division 1.
-
Familiarity with welding processes (SMAW, GTAW, FCAW, GMAW) and weld acceptance standards.
-
Strong understanding of NDE methods and acceptance criteria.
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Proficient with reading P&IDs, fabrication drawings, isometrics, weld symbols, and material specs.
-
Strong documentation, communication, and organizational skills.
Preferred:
-
Experience working with Authorized Inspectors (AI).
-
NBIC knowledge and experience with R Stamp repair work.
-
CWI (Certified Welding Inspector) or ability to obtain within 1 year.
-
Experience with ERP or QC documentation management systems.
- Provide architectural leadership in designing and developing blockchain-based solutions with off-chain integrations.
- Ensure the security and scalability of blockchain applications.
- Collaborate with multi-functional teams to integrate blockchain technology with existing systems and platforms.
- Help build a bridge between on-chain technologies and off-chain technologies.
- Help guide private cloud integration to operationalize integrated solutions.
- Stay updated with advancements in blockchain protocols, cryptographic techniques, and digital asset regulations.
- Implement tokenization processes and develop smart contracts.
- Use zero-knowledge proofs and multi-signature wallets for enhanced security.
- Monitor and enforce compliance with financial regulations related to digital assets.
- Manage off-chain technologies including public cloud services (AWS, GCP, Azure), relational databases, and modern programming languages.
- Facilitate seamless integration of on-chain and off-chain components using streaming and integration technologies (RPC/gRPC, KAFKA, MQ, REST APIs).
- Minimum of 10 years of experience.
- Bachelor's degree preferred or experience.
- Certification in blockchain technology or related areas.
- Proven track record of blockchain projects.
- Certification on Cloud Architecture preferred (AWS, Azure and/or GCP).
- Strong understanding of blockchain protocols and cryptographic principles.
- Extensive knowledge of digital currencies, crypto ETFs, fungible and non-fungible tokens, stable coins, DeFi assets.
- Experience with tokenization, smart contracts, zero-knowledge proofs, and multi-signature wallets.
- Awareness of financial regulations related to cryptocurrencies and digital assets.
- Proficiency in blockchain security protocols and token standards (ERC-20, ERC-721, ERC-1400).
- Knowledge of DeFi, DAO, and Automated Market Makers (AMM).
- Experience in the banking or financial sector.
- Understanding of digital asset custodianship.
- Experience with off-chain technologies and platforms including public cloud services- AWS, Azure, GCP.
- Experience with relational databases, modern programming languages, and streaming/integration technologies (RPC/gRPC, KAFKA, MQ, REST APIs).
- Working experience with on-chain and off-chain integrations.
- Experience with architectural frameworks such as TOGAF is highly recommended, demonstrating a structured approach to enterprise architecture and strategic technology planning.
- Web3 Infrastructure Associate Director leads the design, deployment, and management of Web3 infrastructure initiatives, such as the Collateral Appchain—a blockchain-based network for smart contract-driven collateral management.
- This role blends deep expertise in infrastructure engineering, DevSecOps best practices, and blockchain network architecture.
- You will be responsible for building a secure, scalable, and resilient blockchain infrastructure platform that supports mission-critical financial applications.
- Architect and lead the development of the Collateral Appchain infrastructure and other Web3 infrastructure initiatives, ensuring high availability, scalability, and security.
- Design and implement blockchain node infrastructure, consensus mechanisms, and smart contract deployment pipelines.
- Oversee Kubernetes-based orchestration of blockchain nodes and supporting services.
- Manage Infrastructure as Code (IaC) using Terraform, Terragrunt, and other automation tools.
- Collaborate with engineering, product, and security teams to ensure seamless integration of blockchain components with existing systems.
- Implement and maintain monitoring, logging, and alerting systems for blockchain and infrastructure components.
- Ensure compliance with financial industry regulations and security standards.
- Lead incident response and root cause analysis for infrastructure and blockchain-related issues.
- Mentor and guide a team of DevOps and blockchain engineers.
- Stay ahead of with emerging trends in blockchain infrastructure, distributed systems, and cloud-native technologies.
- Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.
- **NOTE: The Primary Responsibilities of this role are not limited to the details above. **
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
- Minimum of 8 years of related experience
- 8+ years of experience in infrastructure engineering, DevOps, or platform engineering.
- 3+ years of hands-on experience with blockchain infrastructure (e.g., Ethereum, Hyperledger Besu, Substrate, OP Stack).
- Strong expertise in Kubernetes, Docker, and cloud platforms (Azure, GCP, AWS).
- Proficient in Terraform, Terragrunt and infrastructure automation.
- The Observability team is at the forefront of ensuring the health, performance, and reliability of our critical systems and applications. We empower the organization with real-time access to infrastructure and business applications by using innovative monitoring, reporting, and visualization tools.
- Our team collects and analyzes metrics, logs, and traces using platforms like Splunk and other telemetry solutions. This data is crucial for assessing application health and availability, and for enabling rapid root cause analysis when issues arise—helping us maintain resilience in a fast-paced, high-volume trading environment.
- If you're passionate about observability, data-driven problem solving, and building systems that make a real-world impact, we’d love to have you on our team.
- As a member of our clients Observability team, you will play a pivotal role in enhancing our monitoring and telemetry capabilities across critical infrastructure and business applications. Your responsibilities will include:
- Lead the migration from OpenText monitoring tools to Grafana and other open-source platforms.
- Design and deploy monitoring rules for infrastructure and business applications.
- Develop and manage alerting rules and notification workflows.
- Build real-time dashboards to visualize system health and performance.
- Configure and manage OpenTelemetry Collectors and Pipelines.
- Integrate observability tools with CI/CD, incident management, and cloud platforms.
- Deploy and manage observability agents across diverse environments.
- Perform upgrades and maintenance of observability platforms.
- Minimum of 6-8 years of related experience.
- Bachelor's degree preferred or equivalent experience.
- Demonstrable experience designing intuitive, real-time dashboards (e.g., in Grafana) that effectively communicate system health, performance trends, and business critical metrics.
- Expertise in defining and tuning monitoring rules, thresholds, and alerting logic to ensure accurate and actionable incident detection.
- Good understanding of both application-level and operating system-level metrics, including CPU, memory, disk I/O, network, and custom business metrics.
- Experience with structured log ingestion, parsing, and analysis using tools like Splunk, Fluentd, or OpenTelemetry.
- Familiarity with implementing and analyzing synthetic transactions and real user monitoring to assess end-user experience and application responsiveness.
- Hands-on experience with application tracing tools and frameworks (e.g., OpenTelemetry, Jaeger, Zipkin) to diagnose performance bottlenecks and service dependencies.
- Proficiency in configuring and using AWS CloudWatch for collecting and visualizing cloud-native metrics, logs, and events.
- Understanding of containerized environments (e.g., Docker, Kubernetes) and how to monitor container health, resource usage, and orchestration metrics.
- Ability to write scripts or small applications in languages such as Python, Java, or Bash to automate observability tasks and data processing.
- Experience with automation and configuration management tools such as Ansible, Terraform, Chef, or SCCM to deploy and lead observability components at scale.