Posted 5 months ago


  • Being a member of the Fixed Income Clearance and Settlement Operations Team, the Associate Director will identify gaps in procedures and training, work with team leads to strengthen the control environment, improve the performance of the department, and provide direction and guidance to team leads to ensure departmental communication is clear and reaches all team members.
  • FICC Operations provides operational support for the government securities and mortgage-backed Securities divisions of FICC focusing on trade capture, comparison, netting, allocation, and settlement services to the mortgage-backed and government securities market thus providing operational efficiency to this high dollar value marketplace.
  • In addition, the Clearance & Settlement Associate Director will interact with partners and clients when appropriate to resolve processing issues, respond to client feedback, lead department projects and initiatives, delegate tasks where appropriate to foster an environment of developing junior staff, and provide opportunities for talent to grow.


  • Perform oversight of day-to-day processing activities of government and mortgage-backed operations team, including exception resolution, achievement of metrics and benchmarks, adherence to controls, audit follow-up, compliance, and risk management activities
  • Make well-informed, effective, and timely decisions using available data and perceive the impact and implications of decisions. Hold self and others accountable for measurable high-quality and timely results.
  • Understand and apply principles, procedures, requirements, regulations, and policies related to specialized business functions. Support and drive continuous improvement for process and procedures; ensure procedures are continually followed and updated.
  • Articulate and present complex or technical information clearly and effectively to partners and/or non-technical colleagues in both small and large group settings
  • Lead performance management by developing and coaching the team. Be a strong talent evaluator with a focus on developing others to perform by providing ongoing feedback and opportunities to learn through formal and informal methods.
  • Use subject matter expertise to review and enhance the control environment and identify and implement operational improvements.
  • Build and maintain strong relationships with internal and external partners to facilitate issue resolution, operational improvements, and risk reduction. Take a lead role on department projects and initiatives.
  • Implement short and medium-term strategy and ensure execution of divisional goals at a department level.
  • Lead development of training plans and delivery to meet staff development targets.
  • Mitigate risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.


  • Bachelor’s degree (preferred) or equivalent experience.
  • Minimum 8 years of related experience in fixed income products, allocations, and settlements – with mortgage-backed experience being highly preferred.
  • Highlight the expected benefits of new actions and strategies to help others overcome fears of change.
  • Foster an environment where honesty and transparency are expected.
  • Proactively seeks feedback from others on self-performance.
  • Ensure that regular feedback is given in a constructive and behaviorally oriented manner.
  • Support an environment where individuals are respected for their contributions.

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